Roadside Rescue

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The Apex 24/7 Roadside Rescue program gives Apex clients easy access to truck breakdown assistance, road service, towing, and accident dispatch services. With discounted pricing and a nationwide roadside assistance network of over 85,000 providers that perform a variety of services, Apex clients can feel confident that their emergencies and scheduled truck maintenance will be handled in the quickest, most cost-effective way possible.

  • FREE Membership for Apex Clients
  • 24/7 Call Center
  • Discounted Pricing at Over 85,000 Service Providers
  • Covers Emergency Roadside Assistance, Fleet Towing, Tires, Oil Changes, Preventative Maintenance and much more



24/7 Emergency Call Center

The Apex 24/7 Roadside Rescue call center can help with everything from simple diagnostic help, to full-service repair management or help negotiating with police towing services ─ our call center is equipped to handle it all.

Breakdown

  • 24/7 nationwide roadside assistance and towing network
  • Staff diesel technician assists with diagnostic
  • Self-help of simple issues first option

Towing

  • Light, medium and heavy duty wreckers
  • Decking and un-decking program
  • Abandoned truck/trailer support with tow, storage, clean and repair
  • Heavy haul crane support program

Recover

  • Supports motor carrier, insurance and adjuster industry
  • Cost management of recovery efforts from first notification to auditing of invoices
  • 24/7 quick response process designed to minimize non-consensual towing/recovery
  • Active management of police dispatched providers

Cargo

  • Load shift and transfer setup, management and tracking
  • Repackaging or stacking services
  • Warehousing to include cold storage when requested
  • Disposal or salvage of cargo after accident
  • Oversized, over-dimensional, overweight, temp-controlled and time sensitive cargo support

Maintenance

  • Trained and certified technicians on call
  • North America towing, mobile repair, tire and truck/trailer network
  • Large repair management, tracking and reporting

Call Center:

  • 24/7 U.S. based call center located in DFW metroplex